Welcome to Al Medical Tourism. By using our services, you agree to comply with and be bound by the following Terms and Conditions (the “Terms”).
These Terms govern your use of our website and the services provided by Al Medical Tourism in facilitating medical treatments and travel
arrangements for patients seeking healthcare services abroad.
Please read these Terms carefully. If you do not agree with these Terms, you should not use our services.
Overview of Services
Al Medical Tourism provides facilitation services for individuals seeking medical treatments in the Middle East from India. Our services include:
- Assisting with travel arrangements (visa, flights, transport)
- Arranging accommodations
- Coordinating medical treatment with hospitals and healthcare providers
- Providing support for patients and their accompanying family members or friends
We act solely as intermediaries to make the medical tourism process easier for patients. We are not responsible for any outcomes related to medical
treatments, the conduct of doctors, hospitals, or accommodation providers.
Eligibility
- You are at least 18 years of age or have legal parental or guardian consent.
- You are providing accurate, complete, and truthful information.
- You have the legal capacity to enter into a binding agreement.
Information We Collect
To facilitate your medical tourism journey, we collect the following
information:
- Personal Information such as your full name, age, gender, email, contact number, passport details, billing address, and travel details.
- Health Information such as medical history relevant to the treatments you seek.
- Accompanying Family or Friends Information including the details of any individuals accompanying you on your trip.
You must ensure that the information provided is accurate and up-to-date. Failure to do so may result in the inability to process your request.
Use of Information
- The information collected will be used solely for the following purposes:
- To facilitate travel, accommodation, and treatment arrangements.
- To communicate regarding the status of your medical trip and any updates.
- To provide customer support.
- To coordinate with hospitals, doctors, and accommodation providers.
We do not use your data for marketing purposes or share your personal information with third parties except as necessary for the provision of the services outlined
Data Protection
We take data protection seriously. Our dedicated team implements stringent security measures to safeguard your personal and sensitive
information. However, while we take all reasonable precautions, Al Medical Tourism cannot guarantee the security of data transmitted over
the internet.
By using our services, you acknowledge that you understand and accept the potential risks associated with online data transmission.
Liability Disclaimer
- Al Medical Tourism provides facilitation services only. We are not responsible for any mishaps, accidents, delays, or outcomes related to
medical treatments, hospital stays, doctors’ services, or accommodations. - We do not guarantee the success of medical treatments, nor do we assume responsibility for any complications, issues, or incidents related to
medical care. - Any issues regarding medical treatments, doctors, hospitals, or accommodations should be addressed directly with the relevant service
providers.
Third-Party Services
Al Medical Tourism works with third-party service providers, such as hospitals, doctors, travel agencies, and accommodation providers. We do
not control or have any direct association with these providers, and we are not responsible for their actions or services.
By using our services, you acknowledge and agree that Al Medical Tourism is not liable for any issues arising from the services provided by these third
parties.
Payment and Fees
Al Medical Tourism charges a service fee for the facilitation of medical tourism services. The exact fee will be communicated at the time of
booking and is separate from any treatment, travel, or accommodation costs.
- Payments for our services must be made in full before the services are rendered.
- Any changes or cancellations may incur additional charges based on the policies of the service providers (hospitals, airlines, hotels).
User Responsibilities
- You are responsible for ensuring that you and any accompanying individuals comply with all travel and medical regulations, including obtaining necessary visas, vaccinations, and medical clearances.
- You are responsible for the accuracy of the information you provide, and Al Medical Tourism will not be held liable for any consequences arising from incorrect or incomplete information.
Cancellation and Refund Policy
- Al Medical Tourism offers no refunds once services are provided or confirmed unless a special arrangement has been made.
- Medical treatments, travel bookings, and accommodations are subject to their respective providers’ cancellation policies. Any changes or cancellations made to bookings may incur charges that will be passed on to the user.
Changes to Terms and Conditions
Al Medical Tourism reserves the right to update, modify, or amend these Terms and Conditions at any time. Changes will be posted on this page, and
the updated version will be effective immediately upon posting. It is your responsibility to regularly review these Terms to stay informed about any changes.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and you agree to submit to the exclusive jurisdiction of the courts in India for any disputes that may arise under these Terms.
Indemnification
You agree to indemnify and hold harmless Al Medical Tourism, its affiliates, and its employees from any claims, damages, or losses arising from your use of our services or any violation of these Terms.
Contact Us
If you have any questions or concerns about these Terms and Conditions or our services, please contact us at:
Al Medical Tourism
Email: info@almedicaltourism.com
Phone: +971-552990032, +971-553601336
By using Al Medical Tourism services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions
